Refund policy

Return, Exchange and Refund

In all cases, the customer should contact us by email using the address within 20 business days after the delivery of the order.

Defective Items

The customer should contact us by email on with a photo as a proof of the defect.

Allergies and intolerance

Before buying any item, please read carefully the list of ingredients on the product page in our website to make sure you don’t have any allergies or intolerance against any of the ingredients.

Items damaged during the transportation

We are not responsible of any lost or damaged order because: Any event beyond our control such as extreme temperatures (too hot or too cold). Improper handling or delivery errors and delays by the carrier.